The new 'View Availability' button is currently overridden by the 'Google Preview' button. We believe that this may confuse students, and make them think that resources with the Google Preview button might not have items available in the library to borrow.
We propose moving the Google Preview button into the expandable section of the item, under the 'Alternative availability' section. This way, students can still access the google preview, but they see the borrowable options first after clicking on the View Availability button. (see attached images for potential display options).
If there is not a Google Preview available, it would not be visible under the Alternative availability section. Or, alternatively, it would say 'Unavailable'.
Hi, I'm happy to update that we now have released this change. Best, Lisa from Product.
Update: Our UX team are looking into this now.
We've had feedback from students confused by the Google Preview showing instead of View Availability.
Thank you for your feedback. We will be putting this idea forward for a UX review for 2024.
We'd be strongly in favour of this change, as we've already had some initial feedback suggesting that people take the Google Preview to mean the item isn't available.
We fully support this idea. We have taken the decision to turn off the Google Preview button following this release for similar reasons so as to avoid any confusion and to provide a consistent experience for students. By relocating the button to the full record this would allow us to again provide links through to Google Previews for our students.