Catherine O'Sullivan
My feedback
46 results found
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8 votes
We are currently working with Beta partners on the automation of the hierarchy.
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13 votes
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51 votes
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27 votes
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2 votes
An error occurred while saving the comment Catherine O'Sullivan commented
This is part of a bigger problem with reviews where the whole messaging process needs an overhaul. The message can only be sent from the system when the review is 'completed' where an interim 'Could you revisit your list' message needs to be sent. We end up sending emails separately.
I'd like the ability to embed text also and to change the default sender address. The ability to change messages using a dictionary exists in TADC so it would be good if this was extended to reviews. I was thinking along the lines of being able to embed a piece of standard text alongside the existing ability to type in free-text. e.g. We advise use of weekly or themed sections. Where there isn't an ebook and you need a specific chapter please request digitisation. We would also like the message to reflect the team email address either in the text or as the sender so that the requestor knows who to contact with queries. There is an existing idea 7187392 to add or change the email recipient which could be used in part if we could copy in the team address to each message as a workaround.
Catherine O'Sullivan supported this idea ·
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20 votes
This is not currently in our near term development focus so it has been moved to the longer term backlog.
Ideas may be graduated from the backlog as we get through the ones that are planned.
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2 votes
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6 votes
We are looking at this and how more information can be provided in the emails sent following a rejected digitisation.
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19 votes
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48 votes
Catherine O'Sullivan supported this idea ·
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19 votes
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17 votes
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8 votes
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15 votes
Catherine O'Sullivan supported this idea ·
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16 votes
Catherine O'Sullivan supported this idea ·
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9 votes
Catherine O'Sullivan supported this idea ·
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8 votes
Catherine O'Sullivan shared this idea ·
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38 votes
Catherine O'Sullivan supported this idea ·
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9 votes
We are reviewing this idea to see if it will be possible to filter items by no stage set.
An error occurred while saving the comment Catherine O'Sullivan commented
Having defined a stage 'covid' to reflect items where I have linked to temporarily free resources, I would really like to be able to have the stage itself showing on the requests overview page or to be able to filter (or report) by my defined request stages. The defined stages do not appear on the Requests Report so that cannot be used either.
Catherine O'Sullivan shared this idea ·
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20 votes
Catherine O'Sullivan supported this idea ·
Is there an update on this?