Share experiences on engaging with academics
I think it would be useful to have somewhere where customers could share successes (and failures) in engaging academics with Aspire. This could be simple tips and 'funny' stories- to detailed strategies and approaches you have applied with assessments on the outcome.
I'm not sure what form this community would be delivered in- but would be keen to know if people thought it would be valuable.
AdminIan Corns (Talis) (Admin, Talis) commented
IMPORTED COMMENT HISTORY
03/06/2009 07:31:59 [Chris Clarke (Talis)]
In addition to any online material, and once the customer community is larger, we (Talis) should be thinking about hosting free events to let customers swap stories.
16/06/2009 01:00:43 [Ian Corns (Talis)]
think we can agree people see it as "valuable". Which leads me to the first part of my question - what form should this community be delivered through?
Considering this question with my analysis hat on, I would always say "what" comes before "how". So, what experiences do you want to share? What form would they take? In what way would you want to contribute to this community?
I think if we can start to understand this, we can work out appropriate mechanisms for delivery - though feel free to suggest your thoughts and preferences on this subject too.
17/06/2009 05:28:40 [a.moore]
What experiences do you want to share?
a) Experiences of talking to academics and getting them interested in Aspire.
b) Feedback from academics and students on how they work with and use Aspire. It would be interesting to see how this develops over a period of time.
c) Aspire Achievements - highlight on the aspects of Aspire that have (or we think will have) the greatest effect - 'best bits'.
d) Changes to the workflow resulting from using Aspire
What form would they take?
a) Case studies would be useful for new customers to see, as they could relate to a particular culture or way of working at another university and see what worked well for them. I think Aspire is not just a new product but is also very much about new ways of
working and, as such, the culture of the working environment is an important consideration.
b) Ideally, asking academics involved in piloting Aspire for a summary of their overall experience of using Aspire from getting started to creating their own list - essentially a reflection on their own experience - with permission to share their comments with
other Aspire users.
c) Comments and postings to a blog or discussion forum
In what way would you want to contribute to this community?
Providing feedback on any of the above, either collating information or posting to a community blog.