Can the ticked chapter box be changed to 'opt in' rather than 'opt out'?
In relation to the request digitisation form we have noticed that some requests which far exceed the CLA limits are being approved by the concierge due to the 'this is one chapter' box being ticked by default. Would it be possible to make the ticking of the 'this is one chapter' box an opt in choice, rather than have it set to 'on' by default?
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