Worklog Report
The purpose of the report is to produce data on reporting Service Level Agreements, as well as finding out averages, etc.
2
votes
Rohit Tailor
shared this idea
It would be really helpful to have further information on how you see this report working, are you looking for a worklog report for each requests or something at a higher level? More information may allow others to input to the idea and vote on this.
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Adam Robinson
commented
It would helpful to know who has been working on a request, who completed a scan, who mediated checks etc to help us understand the impact on staff time to identify how to manage staff in relation to other projects/tasks etc