When selecting a request from the vault it often overrides the request detail in the original request. This includes where bib pages have already been added. This can be frustrating when a request has already been reviewed and adjusted for accuracy.
As the bib page range does not count towards the 10% allowance, it can be misleading to have it in the main page range. Especially where the allowance is being maximised.

We are also re-uploading a lot of requests with OCR adjustments and re-checking page ranges. Therefore, it would be useful to be able to add a separate range for bibliography or notes at this stage, where found. Instead of just 'Add another', which gets added to the CLA allowance pages.

Currently the list of concierge override reasons does not specifically list the use of the 5% copyright exception for educational purposes. Would it be possible to add this as an option? The exception states that no more than 5% of any title can be used across the institution in any 12 month period under this exception. By including this option, would TADC then be able to track these titles on an institutional level rather than module/course code level to allow automated tracking of such digitisations rather than manual tracking outside of the system to ensure compliance? This would be particularly useful to supply extracts of materials falling outside of the CLA licence.

Most reasonably good online book systems actually don't have the book take up the entire screen, so you have to scroll for hours endlessly. Wherewith any other system, it may take me a minute to find the right word this takes forever, Talis give you a content page, but the problem with this is most books sections are hundreds of pages long, and when Talis puts a quarter of 1 page to fill up your screen its futile to scroll through endless information it's like they think we are 300 years old with the eyesight of a mole.

The search feature isn't that much better, it does help, but it doesn't show you a full-sentence, unlike other systems such as Ebsco. Instead, it just gives you fragments of a sentence; it would be best to start from the start of a sentence rather than the surrounding 5 words meaning I have to guess what it's on about. Welp, even if you get the right part in the sentence when you click through, it doesn't highlight where in the giant zoomed-in book it actually is leading you on another mole run. By then, you give up. So many students here have complained about this to our librarian.

It's sad because now many of us write of Talis as soon as we click on it, so our UNI, in a way, doesn't actually have these books in any usable format.

Many students use the ctrl f system on books; of course, Talis doesn't like this... this would be good to implement.

Any help is much appreciated,

Kind Regards.

I want to be able to see how many digitisations were viewed/printed or downloaded by month without having to track the graph on the home page to find individual days and write them onto a spreadsheet. There is a report tells us which digitisations have been used and the number of students but not when they used them. I could even cope if there were a way of specifying a number of day range rather than number of days or if the existing graph could be downloaded as a csv showing the dates and number of views/downloads/prints.

Ideally I'd like to be able to do a year on year comparison within the system which should also show the number of digitisations within the system month by month.

I would like to be able to restrict what dates can be selected when academics place digitisation requests. The ability to not select today's or tomorrow's date or even to block out a whole week, would allow us (library team) the chance to actually retrieve the item and get it scanned in time.
We quite often get digitisation requests with a very short need-by date and we struggle to keep up with demand, especially if items are on loan or missing from the shelves. We have told our academics that there is a 2 week turnaround for all requests, however this doesn't stop them from placing the request with a need-by date of the next day and expecting it to be available when they start their seminar.

I think this is even more crucial now as library resources are pushed to the extreme and staffing levels are reduced due to working on campus restrictions.

We would like the individual notes from TADC administrators to have greater prominence in the notification email that goes out to requesters when a scan is declined.

This year we've had an unprecedented number of emails from academics who have been confused about why a scan request has been declined - even though the exact reason was contained within the notification email. The note from the TADC administrator which can be added at the point of rejecting the request (e.g. "Note from Rob Challis: Book available electronically. Direct link added to resource list.") is hidden at the bottom of the email, underneath the sign-off - and is often missed. We'd like to see it appearing in a more prominent position, preferably within the body of the main message.

We would like to be able to suppress an automatic notification email from being sent to a requester when action is taken on a digitisation request.

We've recently been carrying out post-rollover cleanup and would like to avoid spamming or confusing academics when, for example, we identify a request that was removed from the reading list several years ago and has only just been picked up by the rollover improvement, and now needs withdrawing. It is time consuming to type out an explanation essentially asking them to ignore the email.
We realise you can change the email address of the requester (so we have been doing that as a workaround and redirecting the emails to our Reading Lists mailbox) but this is not ideal as we like to keep track of who has placed a request and it makes more sense for their email address to match their name.

I've noticed that even when tidying metadata on a live request (the bits you can change on TADC that do not affect copyright) this often generates an email saying the request has been made live - confusing.

Would it be possible to include the option (say a tickbox) to suppress these notifications if desired?