Links to Worldcat in item view - instead of a bookstore
We'd like to have the option of replacing the bookstore in the item view with a link to Worldcat.
At the moment, several bookstore options exist (see: https://support.talis.com/hc/en-us/articles/209262049-What-bookstores-are-supported-in-the-item-view-). However, in response to feedback from our academics, we would like to see the possibility of linking to a vendor-neutral external catalogue instead.
This idea is under review. We would be interested to know if you feel having information like this would cause confusion to students as to whether the library holds the items or not. If you do have feedback then please do add your comments as we would like to understand this more.
Rob Challis commented
My original motivations for raising this idea were:
1) We'd had a very strong reaction against using Amazon links, from our academics. On the other hand, we felt that the other potential suppliers wouldn't necessarily have the same range (potentially leading to the situation described by Rachel below).
2) Some of our undergraduate UX testers felt that the links implied that students *should* be buying books for their courses - which conflicted with a "no hidden costs" campaign that was being run by the Students' Union.
WorldCat was suggested as a relatively neutral alternative.
In the meantime, our situation has changed somewhat (!), and we are in the process of implementing OCLC's WMS as our library management system - so WorldCat will effectively be our discovery service, For this reason, we would probably be more likely just to switch the bookstore option off altogether than replacing it with a WorldCat link. However, I suspect that other institutions may still benefit from this idea.
R Bramley commented
We removed our John Smiths link as it always said 'Out of stock' - that was what led to confusion. I think academics would like a world cat link & they'd be clear about what it meant. Depending on what was visible on screen it may need to be quite explicit to be clear to students too.
Yes, absolutely agree! Linking to WorldCat would be much better.
Absolutely agree! We should not be promoting Amazon, and the link also causes confusion.