Automatic email to an Academic when a review is requested
Following feedback from one of our academics, regarding a lack of response from the system when a review is requested. I would like to suggest that an automated message, acknowledging when they have requested a review should be built into the system.
It would be a good idea for each Library to be able to configure their own standard message, e.g. thanking them for submitting a review so that they have a record of when the review was submitted.
Ideally we would like to add information about how they publish their lists and attach information as to how they attach their list to BlackBoard.
We can obviously do this manually but an automated message would be a good enhancement from a customer services point of view.
We would like to consider this when we next review the acquisitions area of Talis Aspire.