The ability to reply to a request, or ask for further information
There may be times when we would wish to enter a dialogue with the academic, particularly where the academic has overridden the concierge. At present there only seems to be the option to either reject or process these requests. We would like to be able to ‘reply’ to a request and to have a ‘pending reply’ type status while we clarify what is required. (I’m thinking for example of a response like “the pages you have selected exceed the maximum permissible. This appears to be because the pages you have selected do not quite tally with the chapter in this particular edition. Would you be happy for us to digitise chapter 5 rather than pages 100-167?”
In-built notification is an area we would like to explore but is not currently in our near term development focus.
It has been placed into moved to the longer term backlog.
Ideas may be graduated from the backlog as we get through the ones that are planned.